Work
Campaigns, media plans and production jobs
Each is work with a client, budget, commitments, delivery records, cost and state.
Why it matters here The campaign is where media, production and agency income meet.
In practice Two campaigns over production estimate with no approved change.
Workflows
Commitments, insertion orders and estimates
Media commitments, insertion orders, production estimates and change approvals move through defined steps with recorded decisions.
Why it matters here A commitment made before client approval is agency exposure.
In practice Commitments carrying their approval state and exposure.
Suppliers
Media vendors and production houses
Vendors carry their orders, delivery records, invoices, rates and balances.
Why it matters here Reconciliation is only possible if the plan, the delivery and the invoice are on one record.
In practice Sixty-four lakh unreconciled across three vendors.
Relationships
Clients, brands and procurement
Clients carry their campaigns, budgets, income basis, pass-through balances and approvals.
Why it matters here Account profitability is measured on income rather than on billings.
In practice Income against billings by account, which reorders which clients matter.
Control
Billings, income and pass-through
One permission model and one audit trail, with income and pass-through recorded separately.
Why it matters here Confusing billings with income is the category’s characteristic accounting mistake.
In practice Twenty-two crore of billings against two point four crore of income.
People
Creative, account, planning and production
Staff are modelled once, with effort recorded against campaigns and pitches.
Why it matters here Agency income pays for people, and pitching consumes them invisibly.
In practice Senior effort on pitches against the accounts they won.
Orders
Client billing and recovery
Client invoices for media, production and fees are recorded against the campaign with ageing.
Why it matters here Pass-through recovery is working capital, and it ages.
In practice Thirty-eight lakh of production passed through and unbilled.
Reports and analytics
Reconciliation, income and pitch reporting
Plan against delivery against invoice, income against billings, pass-through recovery, production estimate variance and pitch cost come from the records.
Why it matters here The agency’s risk is in the pass-through and its income is a slice; both need separate visibility.
In practice Income per account after production absorbed.
Verity AI
Ask the agency a question
Verity AI answers from your own campaign, vendor, billing and pitch records, respects permissions, and can create assigned follow-ups.
Why it matters here The valuable questions are about reconciliation gaps and unrecovered cost.
In practice "What media is unreconciled between plan and invoice?" returns sixty-four lakh by vendor.
Records
Plans, estimates and approvals
Media plans, production estimates, client approvals and change records attach to the campaign.
Why it matters here A disputed cost is settled by the approved estimate.
In practice The approved production estimate on the campaign, referenced at billing.
Communication
Client approvals on the record
Approvals, briefs and change instructions attach to the campaign they concern.
Why it matters here An approval given verbally before a commitment is the agency’s only protection.
In practice A commitment approval recorded before the insertion order is placed.
Locations
Offices and practices
Units roll into the agency with campaigns, income and reporting following the same structure.
Why it matters here Media and creative practices have very different income structures.
In practice Income and pass-through by practice.