Verity for advertising agencies

You are billing millions of somebody else’s money and earning a percentage of it.

Media and production pass through the agency at scale while the agency’s own income is a thin slice. Verity tracks the pass-through, the commitments and the slice separately.

Verity runs the agency. Media planning and buying platforms stay where they are.

Verity / Accounts

This quarter

Live

Billings

₹22 Cr

media and production

Agency income

₹2.4 Cr

11% of billings

Unreconciled media

₹64 L

plan against invoice

Production unbilled

₹38 L

passed through, not recovered

Needs attention

  • ₹64 L of media unreconciled between plan and invoice Three vendors, two months
  • ₹38 L of production cost passed through and unbilled Agency funding client production
  • Two campaigns over their production estimate No change approval recorded
  • Pitch cost not attributed to the pitches 4 pitches this quarter

Illustrative figures. Verity shows your own accounts in this shape.

How the business runs

Most of the money is not yours, and the part that is depends on tracking the rest.

An advertising agency handles billings far larger than its income. Media is planned, committed and invoiced through the agency; production is commissioned from third parties and passed through. The agency earns a percentage or a fee on top, which means the entire commercial risk sits in the accuracy of the pass-through rather than in the size of it.

Media reconciliation is the clearest case. What was planned, what actually ran and what the vendor invoiced are three different numbers, and reconciling them is a monthly chore usually done partially. Sixty-four lakh unreconciled is a discrepancy that becomes the agency’s problem by default.

The second is production. Third-party production cost is incurred on the client’s behalf and recovered afterwards. Thirty-eight lakh passed through and unbilled is the agency financing client production out of its own working capital.

The third is scope on production estimates. A campaign that runs over its production estimate without an approved change is a cost the agency absorbs while billing the original figure.

The fourth is pitching, which consumes real senior time and is almost never costed against the business it wins.

Verity separates pass-through from income, reconciles media, recovers production and costs the pitch.

What Verity calls these things

  • Campaigns, media plans, production jobsWork
  • Clients, brands, procurementRelationships
  • Media vendors, production houses, freelancersSuppliers
  • Commitments, insertion orders, estimatesWorkflows
  • Creative, account, planning, production staffPeople
  • Billings, income, pass-throughControl
  • Offices, practicesLocations

What gets in the way

Large pass-through, thin income.

Advertising agency difficulties come from handling money that is not theirs and earning a slice that depends on handling it accurately.

  • Plan, delivery and invoice do not match

    What was planned, what ran and what was invoiced are three numbers reconciled partially and late.

    In Verity Plans, delivery records and invoices are matched per line, so discrepancies are raised as queries rather than absorbed.

  • Production cost is passed through and not recovered

    Third-party production is commissioned on the client’s behalf and billed later, if at all.

    In Verity Pass-through cost is recorded against the client and the campaign, with recovery tracked and aged.

  • Production estimates are exceeded without approval

    A shoot or build runs over and the agency absorbs it while billing the original estimate.

    In Verity Estimates carry a threshold, and exceeding it raises a change approval before the cost is committed.

  • Agency income is not separated from billings

    A large billings number conceals a thin income number, and profitability is assessed on the wrong one.

    In Verity Income and pass-through are separate records, so account profitability is measured on income.

  • Pitch cost is invisible

    Senior time and production cost go into pitches that are never costed against the business won.

    In Verity Pitches are work with recorded effort and cost, compared against the accounts they win.

  • Media commitments are made before client approval

    Space is committed to secure a rate and the client approval follows, sometimes not at all.

    In Verity Commitments carry their approval state, so exposure before approval is visible.

The complete system

Everything Verity manages for advertising agencies

One system separating pass-through from income.

Work

Campaigns, media plans and production jobs

Each is work with a client, budget, commitments, delivery records, cost and state.

Why it matters here The campaign is where media, production and agency income meet.

In practice Two campaigns over production estimate with no approved change.

Workflows

Commitments, insertion orders and estimates

Media commitments, insertion orders, production estimates and change approvals move through defined steps with recorded decisions.

Why it matters here A commitment made before client approval is agency exposure.

In practice Commitments carrying their approval state and exposure.

Suppliers

Media vendors and production houses

Vendors carry their orders, delivery records, invoices, rates and balances.

Why it matters here Reconciliation is only possible if the plan, the delivery and the invoice are on one record.

In practice Sixty-four lakh unreconciled across three vendors.

Relationships

Clients, brands and procurement

Clients carry their campaigns, budgets, income basis, pass-through balances and approvals.

Why it matters here Account profitability is measured on income rather than on billings.

In practice Income against billings by account, which reorders which clients matter.

Control

Billings, income and pass-through

One permission model and one audit trail, with income and pass-through recorded separately.

Why it matters here Confusing billings with income is the category’s characteristic accounting mistake.

In practice Twenty-two crore of billings against two point four crore of income.

People

Creative, account, planning and production

Staff are modelled once, with effort recorded against campaigns and pitches.

Why it matters here Agency income pays for people, and pitching consumes them invisibly.

In practice Senior effort on pitches against the accounts they won.

Orders

Client billing and recovery

Client invoices for media, production and fees are recorded against the campaign with ageing.

Why it matters here Pass-through recovery is working capital, and it ages.

In practice Thirty-eight lakh of production passed through and unbilled.

Reports and analytics

Reconciliation, income and pitch reporting

Plan against delivery against invoice, income against billings, pass-through recovery, production estimate variance and pitch cost come from the records.

Why it matters here The agency’s risk is in the pass-through and its income is a slice; both need separate visibility.

In practice Income per account after production absorbed.

Verity AI

Ask the agency a question

Verity AI answers from your own campaign, vendor, billing and pitch records, respects permissions, and can create assigned follow-ups.

Why it matters here The valuable questions are about reconciliation gaps and unrecovered cost.

In practice "What media is unreconciled between plan and invoice?" returns sixty-four lakh by vendor.

Records

Plans, estimates and approvals

Media plans, production estimates, client approvals and change records attach to the campaign.

Why it matters here A disputed cost is settled by the approved estimate.

In practice The approved production estimate on the campaign, referenced at billing.

Communication

Client approvals on the record

Approvals, briefs and change instructions attach to the campaign they concern.

Why it matters here An approval given verbally before a commitment is the agency’s only protection.

In practice A commitment approval recorded before the insertion order is placed.

Locations

Offices and practices

Units roll into the agency with campaigns, income and reporting following the same structure.

Why it matters here Media and creative practices have very different income structures.

In practice Income and pass-through by practice.

Work in motion

Plan, commit, deliver, reconcile, recover.

These already happen. Recorded, the pass-through stops becoming the agency’s risk.

Media plan to commitment

  1. 01 Plan built with vendors, rates and schedule
  2. 02 Client approval obtained and recorded
  3. 03 Insertion orders raised against approved lines
  4. 04 Commitment exposure recorded until approval
  5. 05 Schedule confirmed with vendors

Committing before approval is common and should at least be a visible exposure.

Delivery and reconciliation

  1. 01 Delivery records collected against the plan
  2. 02 Vendor invoices received
  3. 03 Plan, delivery and invoice matched per line
  4. 04 Discrepancies raised as queries with the vendor
  5. 05 Reconciled position billed to the client

Three numbers that should match and usually do not, reconciled per line rather than in total.

Production estimate and change

  1. 01 Estimate prepared and approved by the client
  2. 02 Third-party costs committed against it
  3. 03 Actual cost tracked against the estimate
  4. 04 Change approval raised before exceeding it
  5. 05 Final cost billed with the approvals attached

Exceeding an estimate without an approval is the agency absorbing someone else’s production.

Pass-through recovery

  1. 01 Third-party cost recorded against client and campaign
  2. 02 Client invoice raised on the agreed basis
  3. 03 Recovery aged from the cost date
  4. 04 Follow-up assigned where recovery lags
  5. 05 Working capital position reported

Pass-through unrecovered is the agency lending its clients money at no interest.

Pitch costing

  1. 01 Pitch recorded with team, effort and third-party cost
  2. 02 Outcome recorded — won, lost, no decision
  3. 03 Cost compared against income won
  4. 04 Pattern reviewed by pitch type and client
  5. 05 Participation decisions informed

Pitching is the largest uncosted activity in most agencies.

Verity AI

Ask what is yours and what is passing through.

Verity AI reads the same campaign, vendor, billing and pitch records the agency creates as it works. It answers across accounts, respects permissions, and can turn an answer into queries and recovery.

  • Grounded Answers come from your own records and workflows, not from generic model knowledge.
  • Permission-aware It only sees what the person asking is allowed to see.
  • Actionable An answer can become a task, an assignment or a follow-up.
  • Traceable Every action it takes stays part of the operational record.

Verity / Ask

Grounded in your agency records

  • What media is unreconciled between plan, delivery and invoice?
  • How much production cost is passed through and unbilled?
  • Which campaigns exceeded their production estimate without approval?
  • What is agency income against billings by account?
  • What did pitching cost this quarter against what it won?
  • Which media commitments were made before client approval?
  • Which vendors invoice differently from what they delivered?
  • Which accounts are least profitable on income rather than billings?
  • Summarise reconciliation and recovery position.

Verity AI only returns what the person asking has permission to see.

Without chasing

Reconciliation and recovery.

Each runs from the agency’s own records at the point the condition is met.

When

A vendor invoice is received

  • Matched against plan and delivery records
  • Discrepancies raised as queries
  • Reconciled position released for client billing

When

Third-party cost is committed

  • Recorded against client and campaign
  • Client billing basis applied
  • Recovery aged from the cost date

When

Production cost approaches the estimate

  • Flagged with remaining scope
  • Change approval raised before exceeding
  • Decision recorded

When

A commitment is made before approval

  • Exposure recorded against the client
  • Approval chased
  • Escalated if the schedule starts unapproved

When

A pitch concludes

  • Effort and cost totalled
  • Outcome recorded
  • Cost compared against income won

What you can understand

What the management can see.

Income separated from billings, and pass-through tracked.

Reconciliation

  • Plan against delivery against invoice by vendor
  • Discrepancies raised and resolved
  • Reconciliation age by month
  • Vendor accuracy over time

Pass-through

  • Cost incurred against recovered
  • Recovery ageing by client
  • Working capital committed to pass-through
  • Absorbed cost by cause

Income

  • Income against billings by account
  • Income per head and per practice
  • Fee against commission mix
  • Account profitability on income

Production

  • Actual against estimate by campaign
  • Change approvals raised and granted
  • Third-party supplier cost and reliability
  • Absorbed overruns

New business

  • Pitch cost by pitch and type
  • Win rate and income won
  • Cost against income won
  • Senior time consumed by pitching

Verity records the agency’s commercial and delivery data. Media planning and buying platforms continue as they are.

One system, different ways of seeing it

One agency, four views.

Everyone works from the same records.

  • Managing director

    What is our income and where is it leaking?

    Income against billings, pass-through recovery, absorbed production, pitch cost against wins.

  • Account lead

    Is my account reconciled and recovered?

    Media reconciliation, production estimates and changes, billing and recovery ageing.

  • Media

    Does the invoice match the plan?

    Plan against delivery against invoice, vendor queries, commitments and approvals.

  • Finance

    What are we funding?

    Pass-through committed and recovered, ageing by client, commitments before approval.

Where it is used

What advertising agencies use Verity for

  • Media reconciliation

    Plan, delivery and invoice matched per line, so discrepancies become vendor queries rather than the agency’s absorbed cost.

  • Pass-through recovery

    Third-party cost recorded against client and campaign with recovery aged, so the agency stops funding client production.

  • Production estimate control

    Change approval raised before an estimate is exceeded rather than absorbed and billed at the original figure.

  • Income separated from billings

    Account profitability measured on income rather than on the much larger number that passes through.

  • Commitment exposure

    Media committed before client approval recorded as exposure rather than assumed to be safe.

  • Pitch costing

    Effort and third-party cost recorded per pitch against the income won, costing the agency’s largest uncosted activity.

  • Asking about the pass-through

    Plain-language questions across reconciliation, recovery and income, with queries raised in the same step.

Getting there

Bring the business with you.

Media planning and buying platforms and your accounting continue and are mapped during implementation. Clients, live campaigns, commitments, vendors and outstanding recovery are brought across.

  • Excel
  • Google Sheets
  • Legacy ERP
  • CRM
  • One operating environment

Implementation runs about four weeks: discovery and mapping, configuration, migration, then an ongoing operations partnership.

Questions

Questions agencies ask

What can AI software do for an advertising agency?

Verity AI answers questions from your own campaign, vendor, billing and pitch records: what media is unreconciled between plan and invoice, how much production is passed through and unbilled, which campaigns exceeded their estimate without approval, what income looks like against billings. Each answer can become a query or a recovery task.

Why separate income from billings?

Because the agency handles far more money than it earns. Assessing an account on billings makes a large media client look important when its income contribution may be small, and it hides where the agency is absorbing cost.

How does media reconciliation work?

What was planned, what actually ran and what the vendor invoiced are matched per line rather than in total, so a discrepancy is a vendor query raised in time rather than a difference the agency absorbs by default.

What is the risk with pass-through?

Third-party production is commissioned on the client’s behalf and recovered afterwards. Unrecovered pass-through is the agency lending its clients working capital at no interest, and it ages quietly.

Can it control production estimates?

Estimates carry a threshold, and approaching it raises a change approval before the additional cost is committed — rather than absorbing an overrun while billing the original figure.

Does it cost pitching?

Pitches are work with recorded effort and third-party cost, compared against the income actually won. It is usually the largest uncosted activity in an agency and consumes the most senior time.

Does Verity replace media planning tools?

No. Planning and buying platforms continue and are mapped during implementation. Verity holds commitments, reconciliation, pass-through, income and the commercial reporting.

How long does implementation take?

About four weeks: discovery and mapping of income bases and reconciliation practice, configuration, migration of clients, campaigns and vendors, then an ongoing operations partnership.

Start with what has not been reconciled.

It becomes yours by default. Tell us how plan, delivery and invoice are matched today.