Work
Projects, deliverables and rounds
Each deliverable is work with a client, an agreed round allowance, recorded rounds, effort and an approval state.
Why it matters here The round is the unit of pricing and the unit of overrun.
In practice Thirty-one deliverables past allowance, quantified in hours.
Records
Assets, fonts and licences
Assets carry their licence, scope, expiry and the projects they are used in.
Why it matters here A licence exceeded on a client project is a liability the agency created.
In practice Eighteen assets in use beyond their licensed scope.
Workflows
Scope, approvals and handover
Scope changes, approvals, additional rounds and handover move through defined steps with recorded decisions.
Why it matters here Approval is subjective and needs a recorded approver to have any boundary.
In practice A deliverable approved by a stakeholder and reopened by another, raised as scope.
People
Designers, art directors and producers
Staff carry skills, availability and current load, with effort recorded against deliverables and pitches.
Why it matters here Creative capacity is not interchangeable and mismatched allocation produces rework.
In practice Allocation matched to capability rather than to whoever is free.
Relationships
Clients, stakeholders and approvers
Clients carry their projects, agreed allowances, approvers, revision behaviour and balances.
Why it matters here Revision behaviour is a client attribute and belongs in the next quote.
In practice A client averaging five rounds against a three-round allowance.
Suppliers
Illustrators, photographers and specialists
External contributors carry their engagements, costs, licences granted and reliability.
Why it matters here Commissioned work carries its own licensing scope that must reach the client.
In practice Commissioned illustration licence scope recorded and handed over.
Reports and analytics
Rounds, licensing and pitch reporting
Rounds against allowance, unbilled revision effort, licence exposure, pitch cost against wins, capacity and project margin come from the records.
Why it matters here A studio’s margin is decided by rounds and pitching, and neither is usually counted.
In practice Unbilled revision effort by client and by quarter.
Verity AI
Ask the studio a question
Verity AI answers from your own project, round, asset and pitch records, respects permissions, and can create assigned follow-ups.
Why it matters here The valuable questions are about rounds consumed and licences exceeded.
In practice "Which deliverables are past their round allowance?" returns thirty-one with the effort quantified.
Communication
Feedback on the deliverable
Feedback, approvals and change requests attach to the deliverable and round they concern.
Why it matters here Feedback scattered across email is why the next round misses something and becomes another round.
In practice All feedback for a round in one place before the revision starts.
Control
Allowance, licensing and approvals
One permission model and one audit trail, with additional rounds and licence purchases recorded.
Why it matters here Both decisions are made by producers under deadline.
In practice An additional round approved with its cost recorded against the client.
Orders
Fees, additional rounds and licence costs
Project fees, additional round charges and licence purchases are recorded against the project.
Why it matters here Licence cost and additional rounds are the two recoverable items most often absorbed.
In practice Licence cost recovered against the project that required it.
Locations
Studios and teams
Teams roll into the agency with projects, capacity and reporting following the same structure.
Why it matters here Round consumption and margin vary by team and discipline.
In practice Rounds per deliverable by team and project type.