Work
Apps, versions and releases
Each app carries its platforms, versions, release history, current store state and supported platform versions.
Why it matters here The app, not the project, is the long-lived unit of the business.
In practice Thirty-one apps maintained across eighteen clients.
Workflows
Store review and release
Releases carry submission, review state, approval or rejection with reason, and live date.
Why it matters here The review gate is outside the company’s control and inside its deadlines.
In practice Seven rejections recurring for the same two reasons.
Records
Defects, crashes and support
Defects carry app, version, device, platform version, severity, release proximity and resolution.
Why it matters here Post-release defects are the visible measure of testing coverage.
In practice Twenty-three defects within forty-eight hours of release.
Relationships
Clients, retainers and scope
Clients carry apps, retainer scope, hours consumed, out-of-scope work and commercial terms.
Why it matters here The retainer boundary is where app companies lose money quietly.
In practice Two hundred and ten maintenance hours outside scope.
Control
Platform obligations and deadlines
One permission model and one audit trail, with platform version requirements, deprecations and store deadlines held per app.
Why it matters here Platform deadlines affect many clients simultaneously and are non-negotiable.
In practice Four apps on a version losing support.
Inventory
Devices, environments and coverage
Test devices, platform versions and coverage are recorded against apps and releases.
Why it matters here Coverage gaps are where user-found defects come from.
In practice Defects by device and platform version against tested coverage.
People
Developers, testers and leads
Staff carry app assignments, releases delivered, defect attribution and availability.
Why it matters here App knowledge concentrates in individuals and that concentration is a risk.
In practice App coverage by developer and single-person dependencies.
Reports and analytics
Release, defect and scope reporting
Release throughput, rejection causes, defect rates by release and device, scope consumption and app profitability come from the records.
Why it matters here Both quality and margin are measurable at the app level.
In practice Defect rate per release by app.
Verity AI
Ask delivery a question
Verity AI answers from your own app, release, defect and client records, respects permissions, and can create assigned follow-ups.
Why it matters here The useful questions are about rejection patterns and scope leakage.
In practice "Why are releases being rejected?" returns the recurring reasons by app.
Orders
Projects, retainers and billing
Project work, retainer consumption and out-of-scope hours carry a billing state.
Why it matters here Work delivered outside scope has to reach an invoice or a scope conversation.
In practice Out-of-scope hours by client and month.
Communication
Client updates and release notes
Release status, review outcomes and defect communication attach to the app and client.
Why it matters here A client waiting on a store review needs to know it is not the developer.
In practice Review status communicated against the release.
Schedule
Release planning and capacity
Releases are planned against developer availability, review lead times and client deadlines.
Why it matters here Review time has to be built into the plan rather than discovered.
In practice Client deadlines planned with review lead time included.