Inventory
Stock at size and colour
Stock is held per style, size, colour, season, cost and location, and moves as it is received, sold, returned, transferred or marked down.
Why it matters here The sale happens at size and colour level, so every decision downstream of it — repeat, transfer, markdown, clearance — has to be made there too.
In practice A style at fifty-eight percent sell-through that is out of M and L in three stores is a repeat order, not a success.
Orders
Sales, returns and exchanges
Transactions record their lines at size level, the customer, the staff member, the discount applied and the reason on any return.
Why it matters here The return reason is the single most valuable and least recorded piece of information in fashion retail.
In practice Eleven percent return rate, of which four points are fit complaints concentrated on one supplier’s styles.
Suppliers
Brands, vendors and agents
Suppliers are relationships with their orders, delivery performance, sell-through, markdown taken, return rate and outstanding balances.
Why it matters here Fashion buying is a series of bets on suppliers, and the evidence for the next bet is the last season’s numbers by supplier.
In practice A supplier whose styles sell well but return at twice the average is a different commercial proposition from the headline sell-through.
Relationships
Customers and their sizes
Customers are records with their purchases, sizes, preferences, returns and interaction history.
Why it matters here Fashion has genuine repeat custom driven by fit, and knowing a customer’s size profile is what makes a call about new stock worth making.
In practice A new arrival in a customer’s size and preferred category is a specific reason to contact them rather than a broadcast.
Workflows
Markdown, transfer and return authorisation
Markdowns, inter-store transfers, returns beyond policy and write-offs move through defined approval steps with a recorded reason.
Why it matters here Markdown is the largest discretionary decision in fashion retail and is frequently taken without any record of the reasoning.
In practice A markdown at week seven is an approval carrying the sell-through curve that justified it.
Locations
Stores, stockrooms and warehouse
Locations roll into the business, with size-level stock, permissions and reporting following the same structure.
Why it matters here Fashion stock is highly location-sensitive, and the same size sells out at one branch while ageing at another.
In practice Twenty-six styles where one store holds what another is short of, surfaced as transfer candidates.
People
Floor staff and store managers
Staff are modelled once, and every sale, return, discount and transfer carries who handled it.
Why it matters here Conversion and average basket vary sharply by individual in a business built on assisted selling.
In practice Units per transaction and return rate by staff member, from the transactions themselves.
Records
Style information, images and supplier terms
Style details, images, care information and supplier agreements attach to the record they belong to.
Why it matters here Buying, transferring and marking down all require knowing what the style actually is, months after the person who bought it moved on.
In practice A carryover style being considered for clearance carries its original cost, its images and its supplier terms.
Reports and analytics
Season reporting from live records
Sell-through by style, size and colour, markdown taken, return rate by reason and supplier, ageing by season and store comparison come from the operational records.
Why it matters here Fashion decisions are weekly and the season is short. Monthly reporting arrives after the decision window has closed.
In practice Sell-through against week of season per style, current, rather than compiled after the season ended.
Verity AI
Ask the season a question
Verity AI answers from your own stock, sales, return and supplier records, respects permissions, and can create assigned follow-ups.
Why it matters here The questions that matter cross the size matrix, the calendar and the supplier at once, which is why they are rarely asked.
In practice "Which styles are selling well but out of core sizes?" returns eighty-four, and one instruction raises the repeat orders.
Control
Who can discount and transfer
One permission model and one audit trail across every record.
Why it matters here Markdown authority and transfer authority are where a fashion business’s margin is decided, often at branch level.
In practice Cost and margin visible to buyers and owners; floor staff see availability, size profiles and customer history.
Communication
Fit and quality notes on the style
Comments, notifications and activity attach to the style, supplier or customer they concern.
Why it matters here The knowledge that a supplier’s garments run a size small exists on the shop floor and never reaches the buyer.
In practice Fit complaints recorded against a style are visible at the next buying decision rather than remembered by one manager.