Work
Models, variants and production orders
Each order carries its configuration — model, dimension, timber, finish, fabric, fittings — and generates its own bill of materials and route.
Why it matters here The variant, not the model, is what the factory actually makes.
In practice Ninety-six live configurations across three hundred orders.
Inventory
Timber, boards, fabric and fittings
Materials are held by lot with reservation against configured orders and consumption recorded at issue.
Why it matters here A configured order reserves specific materials, and a shortage blocks a specific piece.
In practice Twenty-seven orders blocked by a single component each.
Workflows
Cutting, assembly, finishing and upholstery
Each stage carries the configuration, the material issued, the operator and the output, with rework recorded.
Why it matters here Finish and upholstery are where a wrong configuration becomes an expensive mistake.
In practice Orders at finishing grouped by finish for batching.
Locations
Finished goods and floor space
Finished items are located with their order, holding age and space occupied.
Why it matters here Bulky output makes space the constraint before working capital is.
In practice Finished goods space at eighty-eight per cent with forty-one days held.
Logistics
Dispatch, delivery and installation
Dispatch carries the vehicle, route, items, installation requirement and condition on receipt.
Why it matters here The product is not delivered until it is assembled in a room without damage.
In practice Damage rate by carrier and installation team.
Records
Damage, rework and quality
Damage and rework are recorded with stage, cause, cost and responsibility.
Why it matters here Three per cent damaged after dispatch is only fixable once the stage is known.
In practice Damage by stage: transit, handling, installation.
Relationships
Dealers, retailers and project clients
Customers carry their orders, configurations, delivery requirements and claims history.
Why it matters here A dealer order and a project order have different tolerance for lead time and variance.
In practice Lead time performance by customer type.
People
Carpenters, polishers and upholsterers
Skills, allocation and output are held per person and stage.
Why it matters here Finishing and upholstery quality is person-specific and shows in the rework record.
In practice Rework rate by stage and operator group.
Reports and analytics
Configuration, space and damage reporting
Configuration mix, blocked orders, space utilisation, damage rate, yield by lot and finish batching come from the records.
Why it matters here The factory’s costs are set by variety, space and damage, and all three are recordable.
In practice Value of orders blocked by component.
Verity AI
Ask the works a question
Verity AI answers from your own order, material, stage and dispatch records, respects permissions, and can create assigned follow-ups.
Why it matters here The useful questions are about what is blocked and what can be batched.
In practice "Which orders are blocked by a single component?" returns twenty-seven with value held.
Suppliers
Timber, fabric and fitting suppliers
Suppliers carry lead times, lot yield, quality issues and pricing.
Why it matters here Yield varies by supplier lot and it changes the real cost of the material.
In practice Usable yield by timber supplier and lot.
Orders
Customer orders, lead times and margin
Orders carry promised dates, configuration cost, actual consumption and margin.
Why it matters here A configured order’s margin depends on what it actually consumed.
In practice Margin by configuration against standard cost.
Control
Approvals, substitution and authority
One permission model and one audit trail covering material substitution, configuration change and dispatch release.
Why it matters here Substituting a fabric or finish without authority is a claim waiting to happen.
In practice Substitutions recorded with approver and customer acceptance.