Verity for industrial suppliers
Industrial supply is a large, slow-moving catalogue answering urgent, specific questions. Verity makes "do you have this exact part" a fast and accurate answer.
Verity runs the supply business. Accounting continues where it is.
Verity / Counter
LiveActive part numbers
41,200
Enquiries today
186
Quoted not converted
44%
Stock value idle
₹1.7 Cr
Needs attention
Illustrative figures. Verity shows your own counter in this shape.
How the business runs
An industrial supplier holds tens of thousands of part numbers of which most move rarely. Sixty-eight per cent moving once in a year is not poor management — it is the nature of maintenance supply, where the value is being able to answer a specific technical question quickly rather than turning stock over fast.
The second characteristic is that a large share of demand is urgent. Thirty-one breakdown enquiries in a day are plants that have stopped, where the answer needed is whether the exact part exists, where it is and how fast it can arrive. Response time, not price, decides most of these.
The third is specification. Parts are identified by manufacturer number, equipment fit, dimension and material, and an equivalent is only an equivalent if someone can prove it. Matching by specification rather than description is what makes the catalogue usable.
The fourth is that dead stock has a history. One point seven crore unmoved for eighteen months was usually bought for a customer who has since stopped ordering, and knowing which customer it was is the route to clearing it.
The fifth is rate contracts with plant customers, which fix prices and terms for a period and come up for renewal on a date somebody has to notice.
Verity holds the catalogue by specification, prioritises breakdown demand, and connects stock to the customers and contracts behind it.
What Verity calls these things
What gets in the way
Industrial supply difficulties come from breadth of range meeting urgency of need.
Finding the exact part takes too long
The catalogue is searched by description and the correct match depends on who is at the counter.
In Verity Parts are held with manufacturer numbers, specifications, equipment fit and equivalents.
Breakdown enquiries are handled like ordinary ones
An urgent enquiry sits in the same queue as a routine quotation.
In Verity Urgency is a property of the enquiry, so breakdown demand is prioritised and measured.
Lost quotations have no recorded reason
Nearly half of quotations do not convert and nobody knows whether it was price, stock or speed.
In Verity Quotation outcomes carry a reason, making the loss pattern addressable.
Dead stock is disconnected from its cause
Parts bought for a customer sit unmoved with no record of who they were for.
In Verity Stock carries the customer and order it was bought against.
Rate contracts expire unnoticed
Contracted prices and approved vendor status lapse and orders move elsewhere.
In Verity Contracts carry expiry with renewal raised in advance.
Equivalents cannot be justified
An alternative part is offered and the customer’s engineer cannot verify the fit.
In Verity Equivalence is recorded with the specification basis that supports it.
The complete system
One system across catalogue, enquiries, contracts and stock.
Inventory
Every part carries manufacturer numbers, technical specification, equipment fit, recorded equivalents, location and movement history.
Why it matters here The catalogue is the product, and it is only useful if it can be searched by specification.
In practice Forty-one thousand parts searchable by specification and fit.
Orders
Enquiries carry urgency, requested specification, quotation, outcome and reason for loss.
Why it matters here Nearly half of quotations fail, and the reason is the improvable part.
In practice Forty-four per cent unconverted with no recorded reason.
Relationships
Customers carry their equipment, previously supplied parts, rate contracts, approved status and ordering patterns.
Why it matters here Knowing a plant’s equipment is what makes the next enquiry answerable in seconds.
In practice Parts previously supplied by plant and equipment.
Logistics
Urgent enquiries carry availability, source, delivery route and response time against the plant’s stoppage.
Why it matters here For a stopped plant, response time is the entire proposition.
In practice Thirty-one breakdown enquiries with response time measured.
Control
One permission model and one audit trail, with contracted prices, validity, approved vendor status and renewal dates held per customer.
Why it matters here A lapsed contract quietly diverts a plant’s ordering elsewhere.
In practice Six rate contracts expiring this quarter.
Suppliers
Suppliers carry lead times, pricing, availability and reliability against the parts they supply.
Why it matters here What is not in stock still has to be answered with a real date.
In practice Sourcing lead time by supplier for non-stock parts.
Reports and analytics
Movement profile, conversion by reason, breakdown response times, dead stock by cause and contract coverage come from the records.
Why it matters here The business is judged on availability and answer speed, both measurable.
In practice Dead stock by originating customer and order.
Verity AI
Verity AI answers from your own catalogue, enquiry, customer and stock records, respects permissions, and can create assigned follow-ups.
Why it matters here The core question is whether a specific part exists and where.
In practice "Which unmoved stock was bought for customers who stopped ordering?" returns the list by value.
Locations
Stock is located precisely across stores and branches with transfer visibility.
Why it matters here A part that exists but cannot be found quickly has not been supplied.
In practice Exact location by rack and branch.
People
Staff carry enquiries handled, conversion, response times and customer responsibility.
Why it matters here Answer quality at the counter varies by person and is improvable once measured.
In practice Conversion and response time by counter staff.
Records
Drawings, datasheets and equivalence justifications attach to the part.
Why it matters here A customer engineer accepts an equivalent when the basis is shown.
In practice Equivalence basis attached to the alternative offered.
Communication
Enquiry conversation, quotations and follow-ups attach to the customer and part.
Why it matters here Most industrial supply is repeat business built on previous conversations.
In practice Previous enquiries surfaced when the same plant asks again.
Work in motion
These already happen. Recorded, the catalogue starts answering faster.
Response time is the measure, so it starts at receipt rather than at quotation.
Checking previous supply to the same plant is usually the fastest identification route.
The recorded reason is what makes the conversion rate improvable.
Recording the customer against the purchase is what prevents future dead stock without a cause.
A lapsed approved status removes the supplier from the plant’s system entirely.
Verity AI
Verity AI reads the same catalogue, enquiry, customer and stock records the business creates as it trades. It answers from your own counter, respects permissions, and can turn an answer into a quotation or a clearance decision.
Verity / Ask
Verity AI only returns what the person asking has permission to see.
Without chasing
Each runs from the business’s own records at the point the condition is met.
When
An enquiry is marked as a breakdown
When
A quotation is not converted
When
A part is quoted repeatedly and never stocked
When
Stock passes a no-movement threshold
When
A rate contract approaches expiry
What you can understand
Availability, conversion and stock health from trading records.
Verity records the supply business. Accounting continues where it is and is mapped during implementation.
One system, different ways of seeing it
Everyone works from the same records.
Owner
Is the catalogue earning?
Conversion by reason, dead stock by cause, contract coverage, breakdown response performance.
Counter
Do we have this part?
Specification search, location, equivalents with basis, previous supply to the plant.
Purchase
What should we stock and source?
Repeat quoted non-stock items, supplier lead times, dead stock, contract obligations.
Field sales
What does this plant need next?
Equipment and supply history, contract expiry, lapsed ordering, open quotations.
Where it is used
Parts held with manufacturer numbers, technical specification and equipment fit, so the correct match does not depend on who is at the counter.
Urgency held on the enquiry with response time measured from receipt, because a stopped plant buys speed rather than price.
Outcomes recorded with reasons, turning a conversion percentage into a specific problem of price, availability or response.
Unmoved stock carrying the customer and order it was bought against, which is the route to returning or reselling it.
Equivalence recorded with the specification basis and documents, so a customer engineer can accept an alternative.
Contracted prices, approved vendor status and expiry dates with renewal raised in advance, so a plant’s ordering does not quietly move elsewhere.
Plain-language questions across catalogue, enquiries, customers and stock, with quotations and stocking decisions raised in the same step.
Getting there
Accounting continues where it is and is mapped during implementation. The part catalogue with specifications and equivalents, stock and locations, customer records with equipment and supply history, rate contracts and quotation history are brought across.
Implementation runs about four weeks: discovery and mapping, configuration, migration, then an ongoing operations partnership.
Questions
Verity AI answers questions from your own catalogue, enquiry, customer and stock records: whether a specification is held and where, what has been supplied to a plant before for a given piece of equipment, which unmoved stock was bought for customers who stopped ordering, why quotations are being lost. Each answer can become a quotation or a stocking decision.
Parts are held with manufacturer numbers, technical specification, equipment fit and recorded equivalents rather than descriptions alone, which makes the catalogue searchable by what the customer actually asks for.
Because the customer is a stopped plant and the proposition is response time rather than price. Marking urgency on the enquiry lets it be prioritised and lets response time be measured from receipt rather than from quotation.
Outcomes are recorded with a reason — price, availability or response time — which converts a conversion rate into a specific and fixable pattern.
Stock carries the customer and order it was bought against, so unmoved parts have a traceable cause and a route to clearance, return or a conversation with the plant that ordered them.
Equivalence is recorded with the specification basis and supporting documents, which is what allows a customer’s engineer to accept an alternative part rather than refuse it.
Contracted prices, validity, approved vendor status and renewal dates are held per customer with renewal raised in advance, because a lapsed contract removes the supplier from a plant’s ordering system.
About four weeks: discovery and mapping of the catalogue structure, specification fields, customer equipment records and contract terms, configuration, migration of catalogue, stock and history, then an ongoing operations partnership.
They are the ones a plant is stopped for. Tell us how parts are identified today.