Work
Lessons, make-ups and terms
Each lesson is work with a student, teacher, room, slot and delivery state; school cancellations create make-up obligations.
Why it matters here The lesson is the product and the make-up is the debt it creates.
In practice Forty-six make-ups owed with the oldest seven weeks.
Workflows
Grades, entries and examination windows
Examination windows, entry deadlines, readiness assessments and results are steps with owners and dates.
Why it matters here The window is external and does not move.
In practice Thirty-eight entries due with eleven readiness assessments outstanding.
Workforce
Teachers, rooms and availability
Teacher and room availability, specialisms and current load are recorded against lessons.
Why it matters here An individual lesson needs a specific teacher and a room at the same time.
In practice Make-ups matched to teacher and room availability rather than negotiated.
Inventory
Instruments, hire and accessories
Instruments carry condition, hire state, student, return date and service history.
Why it matters here A hired instrument is an asset outside the school and often uncounted.
In practice Six instruments overdue for return and unavailable to new students.
Relationships
Students, parents and families
Students carry their lessons, teacher, grade pathway, progress notes, instrument hire and fee position under the family record.
Why it matters here A family with two students is one relationship and one account.
In practice Siblings under one family with one balance.
Records
Lesson notes and progress
Notes on what was covered and grade progress attach to the student.
Why it matters here The parent conversation about progress is the school’s main retention tool.
In practice A parent question answered from the last six lessons.
People
Teachers and administration
Staff are modelled once, with lessons, make-ups, entries and recital roles attributed.
Why it matters here Retention and grade success both vary by teacher.
In practice Grade pass rate and retention by teacher.
Reports and analytics
Delivery, pathway and hire reporting
Lessons delivered against scheduled, make-ups owed, entry and pass rates, instrument utilisation and fee position come from the records.
Why it matters here The school’s obligations and its educational outcomes are both recordable.
In practice Delivered against scheduled lessons by teacher and term.
Verity AI
Ask the school a question
Verity AI answers from your own lesson, student, grade and instrument records, respects permissions, and can create assigned follow-ups.
Why it matters here The principal teaches most of the day and needs an answer rather than a report.
In practice "Which students need entry decisions before the window closes?" returns eleven.
Communication
Parent contact recorded
Reschedules, progress conversations and entry decisions attach to the student or family.
Why it matters here Scheduling and progress conversations happen over messages and are the only version of the truth.
In practice A reschedule agreed with a parent, recorded on the lesson.
Locations
Studios, rooms and venues
Rooms and external venues are locations with availability and requirements.
Why it matters here Room availability constrains lessons and venues constrain recitals.
In practice Room occupancy against lesson demand by hour.
Orders
Fees, terms and hire charges
Term fees, lesson adjustments and instrument hire charges are recorded against the family.
Why it matters here Fees adjusted for undelivered lessons need a visible calculation.
In practice Term fee raised against lessons actually delivered.