Work
Languages, levels and classes
Each class is work with a language, level, schedule, teacher, enrolment and viability threshold.
Why it matters here The class only exists if progression and teacher supply align.
In practice Six classes below viable size against committed teacher cost.
Workflows
Progression, assessment and certification
Level completion, progression assessment, exam entry and results are steps with owners and dates.
Why it matters here Progression creates the next enrolment and certification has fixed windows.
In practice Fifty-two entries due with seventeen readiness assessments outstanding.
Relationships
Learners, corporate accounts and groups
Learners carry their language, level history, progression state, fees and contact history; corporate accounts carry contracts and cohorts.
Why it matters here A learner between levels is the cheapest enrolment available.
In practice Eighty-four learners completed and not re-enrolled.
Workforce
Teachers, qualifications and availability
Teachers carry languages, levels they can teach, availability and current load.
Why it matters here Class formation is constrained by qualified teacher supply.
In practice One language with three levels resting on a single teacher.
People
Teachers and administration
Staff are modelled once, with classes, assessments and entries attributed.
Why it matters here Progression and retention vary by teacher.
In practice Progression rate by teacher and level.
Records
Materials, licences and resources
Course materials, licences and resources attach to the level and class using them.
Why it matters here Material licences carry cost and scope that repeat each cycle.
In practice Material licence cost per learner and level.
Control
Fees, contracts and corporate terms
One permission model and one audit trail, with fee plans, discounts and corporate terms recorded.
Why it matters here Corporate and individual pricing differ and are negotiated separately.
In practice Corporate rates recorded against the contract rather than remembered.
Reports and analytics
Progression, formation and certification reporting
Progression and re-enrolment rates, class viability, teacher concentration, certification pass rates and corporate delivery come from the records.
Why it matters here The institute’s growth is progression, and progression is measurable.
In practice Re-enrolment rate between levels by language and teacher.
Verity AI
Ask the institute a question
Verity AI answers from your own learner, class, teacher and contract records, respects permissions, and can create assigned follow-ups.
Why it matters here The valuable questions are about learners between levels and classes that will not form.
In practice "Which learners completed a level and have not re-enrolled?" returns eighty-four.
Communication
Learner and corporate contact
Progression conversations, entry decisions and corporate reporting attach to the learner or account.
Why it matters here A learner between levels needs a specific conversation about the next class.
In practice A re-enrolment conversation recorded with the class being formed.
Locations
Centres, classrooms and online
Locations and online delivery carry availability, capacity and class allocation.
Why it matters here Online delivery changes which classes can form across locations.
In practice A level viable online across centres where it is not viable at one.
Orders
Fees, instalments and corporate invoicing
Fees, instalments and corporate invoices are recorded against learners and accounts.
Why it matters here Individual and corporate billing follow different rhythms.
In practice Corporate cohort invoicing against delivery milestones.