Work
Events, functions and the run of day
Each event is work with a client, date, venue, functions, budget, vendor set, timeline and state.
Why it matters here Everything the planner does hangs off the event, and it currently hangs off a folder.
In practice Fourteen events in ninety days with their vendor confirmation and budget position visible together.
Workflows
Budgets, change orders and approvals
The agreed budget, changes to it, vendor payment milestones and client receipts are defined steps with recorded decisions.
Why it matters here Costing a change when it is agreed is the difference between a planner’s margin and a difficult conversation.
In practice Nine changes across three events with cost impact recorded and signed rather than absorbed.
Suppliers
Vendors, venues and artists
Vendors are relationships with their bookings, contracts, payment terms, delivery history, punctuality and issue record.
Why it matters here The planner’s product is the vendor set, so vendor reliability is the product’s quality.
In practice Eighteen vendors unconfirmed against dates inside sixty days, four on the same day.
Relationships
Clients and families
Clients are records with their event, budget, preferences, decisions, communications and payment position.
Why it matters here Weddings involve several decision-makers, and what was agreed with whom matters enormously.
In practice A decision recorded against the client with who agreed it and when.
Records
Contracts, moodboards and run sheets
Vendor contracts, design references and run sheets attach to the event they belong to with versions retained.
Why it matters here Disputes on the day are settled by what the contract and the run sheet actually said.
In practice The signed vendor contract on the event record, referenced when delivery differs.
People
Planners, coordinators and day staff
The team is modelled once, and every vendor booking, change order and run-of-day step shows who owns it.
Why it matters here On the day, ownership of each step is the entire mechanism of coordination.
In practice Run-of-day steps with named owners rather than a document everyone has read differently.
Reports and analytics
Budget, margin and vendor reporting
Budget against actual per event, change order recovery, vendor payment against client receipts, vendor reliability and event margin come from the operational records.
Why it matters here A planner needs to know which events made money and which vendor sets worked, and both are usually impressions.
In practice Margin by event type and size, so pricing reflects what events actually cost to deliver.
Verity AI
Ask the event book a question
Verity AI answers from your own event, vendor, budget and payment records, respects permissions, and can create assigned follow-ups.
Why it matters here The questions worth asking are about confirmations missing and money moving in the wrong order.
In practice "Which vendors are unconfirmed against events inside sixty days?" returns eighteen with follow-ups assigned.
Communication
What the client agreed and when
Decisions, approvals and correspondence attach to the event or change they concern.
Why it matters here Wedding decisions are made in conversations across several family members, and the record is the only version.
In practice A change agreed on a call, recorded with the person who agreed it.
Control
Who can commit and approve spend
One permission model and one audit trail, with vendor commitments and budget changes as recorded decisions.
Why it matters here Coordinators commit client money to vendors, and that authority should be explicit.
In practice A vendor booking above threshold routed to the lead planner and recorded.
Locations
Venues, sites and cities
Venues and sites are locations with their own constraints, contacts and history.
Why it matters here Venue constraints repeat across events, and the last event at the same venue is the best briefing for the next.
In practice Access and timing constraints from the previous event at the same venue.