Workflows
Review, seal and issue
Items requiring the architect’s review form one queue with project, stage, age and urgency, and issue is a recorded step.
Why it matters here Review is the practice’s actual capacity and it needs to be visible as a queue.
In practice Twenty-three items queued on one signature this week.
Records
Drawings, revisions and issue history
Each drawing carries its revision, issue date, recipients and acknowledgement, with superseded versions marked.
Why it matters here What was issued, when and to whom is the record that matters during construction and afterwards.
In practice Four superseded drawings still in use on site.
Work
Projects, stages and packages
Each project is structured by stage with the drawings, approvals and fee position attached.
Why it matters here An architect’s work is staged and the practice needs to know which stage each project actually sits in.
In practice Fourteen live projects across six stages.
Relationships
Clients, consultants and authorities
Each party carries the projects they touch, what is outstanding from them and how long it has been outstanding.
Why it matters here Most paused work is waiting on someone outside the practice.
In practice Consultant inputs outstanding on three submissions.
Communication
Instructions and correspondence
Instructions, confirmations and project conversation attach to the project and the drawing they concern.
Why it matters here A verbal change becomes a written record from the same place it was discussed.
In practice A site instruction confirmed in writing against the drawing it changed.
People
Architect, assistants and draughtspersons
Studio capacity is modelled separately from review capacity, with work attributed to both.
Why it matters here Adding a draughtsperson increases drawing output and not review output.
In practice Drafting capacity against review throughput.
Orders
Fees, additional work and invoicing
Fee stages, additional drawings and revisions outside scope carry a fee position and an invoicing state.
Why it matters here Additional work absorbed unbilled is the most common loss in a small practice.
In practice Additional revisions requested against fee recorded.
Reports and analytics
Queue, dependency and fee reporting
Review queue age, dependency ageing, issue history, additional work and fee recovery come from the records.
Why it matters here The practice is limited by one queue and leaks through unbilled work, and both are measurable.
In practice Average age of items in the review queue.
Verity AI
Ask the practice a question
Verity AI answers from your own project, drawing, issue and correspondence records, respects permissions, and can create assigned follow-ups.
Why it matters here The questions that matter are about what is queued and what is waiting on someone else.
In practice "What is waiting on consultants?" returns the list with age and chase assigned.
Control
Approvals, registration and liability record
One permission model and one audit trail, with approvals and submissions carried as reportable states.
Why it matters here Personal registration means personal liability, and the record is the defence.
In practice Submission and approval history retained per project.
Locations
Sites and studio
Site visits, observations and photographs attach to the project and the drawing they relate to.
Why it matters here What was observed on site is evidence tied to a date.
In practice Site visit observations recorded against the drawing revision current at the time.