Verity for home builders

The buyer changed the kitchen, and nobody told the electrician.

A home is built while its owner is still deciding. Verity connects buyer selections and changes to the cost, the schedule and the trades who need to know.

Verity runs the build business. Design and drafting tools stay where they are.

Verity / Builds

In progress

Live

Homes under construction

18

6 stages

Change orders open

31

12 unpriced

Homes over budget

5

against contract

Snags open past handover

46

across 9 homes

Needs attention

  • 12 change orders unpriced and in progress Work started, cost unagreed
  • 3 selections not passed to trades Kitchen and electrical
  • 5 homes over contract cost Variations absorbed
  • 46 snags open past handover on 9 homes Defects liability running

Illustrative figures. Verity shows your own builds in this shape.

How the business runs

Every home is bespoke, and the buyer keeps deciding after work starts.

A home builder constructs for a named owner who is present throughout. Unlike a commercial contract where the scope is settled before work begins, a home is specified while it is being built: the buyer chooses finishes, changes their mind, and each decision arrives after some of the work that depends on it has already been planned or done.

This produces the defining problem. Twelve change orders unpriced with work in progress is a builder doing work whose cost has not been agreed, and three selections that never reached the trades is work about to be done wrongly. The gap between a buyer decision and the people who act on it is where residential margin is lost.

The second characteristic is per-home costing. Homes are similar but not identical, and a builder running eighteen homes needs cost per home rather than cost per site, because the variations are what make one profitable and another not.

The third is trade scheduling across many small sites. The same electrician, plumber and tiler move between homes, and a delay on one home displaces work on three others.

The fourth is handover and defects liability. Forty-six snags open past handover is an obligation with a clock on it and a direct effect on referrals.

Verity connects buyer selections and changes to cost, schedule and trades, and tracks every home separately from handover through defects liability.

What Verity calls these things

  • Homes, plots, stagesWork
  • Buyers, owners, referralsRelationships
  • Selections, change orders, variationsWorkflows
  • Trades, subcontractors, suppliersRelationships
  • Materials, allowances, wastageInventory
  • Snags, defects, warrantyRecords
  • Contract, approvals, sign-offControl

What gets in the way

A moving specification against a fixed contract price.

Home building difficulties come from building for a person who is still choosing.

  • Work starts on unpriced changes

    The buyer asks, the site agrees, and the cost conversation happens afterwards or not at all.

    In Verity A change order carries a price and an approval state before it reaches the schedule.

  • Selections do not reach the trades

    A finish chosen by the buyer sits in an email while the trade works to the original specification.

    In Verity Selections are recorded against the home and issued to the trades whose work depends on them.

  • Cost is tracked by site rather than by home

    Materials and labour are pooled and no individual home’s margin is knowable.

    In Verity Cost is attributed per home, so variation-driven losses are visible individually.

  • One home’s delay displaces several others

    Shared trades mean a slip in one build cascades into the schedule of the rest.

    In Verity Trade allocation is held across all homes, so a slip shows its downstream effect.

  • Allowances are exceeded quietly

    Buyers select above the contract allowance and the difference is absorbed.

    In Verity Selections are priced against their allowance with the difference raised for approval.

  • Snags outlive handover

    Defects reported after handover have owners, deadlines and a liability period nobody is tracking.

    In Verity Snags carry an owner, an age and a defects liability deadline per home.

The complete system

Everything Verity manages for home builders

One system across homes, buyers, trades and cost.

Work

Homes, plots and build stages

Each home is a work record with its plot, specification, stage, programme, cost position and buyer.

Why it matters here Eighteen homes are eighteen projects, not one site with eighteen parts.

In practice Five homes over contract cost.

Workflows

Selections, change orders and approvals

A buyer selection or change carries the affected trades, the cost against allowance, an approval state and an issue to site.

Why it matters here The gap between a buyer decision and the trades acting on it is where residential margin goes.

In practice Twelve change orders unpriced with work in progress.

Relationships

Buyers, trades and suppliers

Buyers carry their home, selections, changes, payments and snags; trades carry their allocation across every home.

Why it matters here The buyer is present throughout the build and the trades are shared across builds.

In practice Three selections not passed to the trades who need them.

Orders

Contract value, variations and payments

Contract value, allowances, priced variations and stage payments sit against each home.

Why it matters here A fixed contract with a moving specification only holds if variations are priced and agreed.

In practice Selection cost against allowance per home.

Inventory

Materials, allowances and site stock

Materials ordered and consumed are recorded against the home rather than the site as a whole.

Why it matters here Per-home cost requires per-home material attribution.

In practice Material cost per home against budget.

People

Site supervisors, trades and scheduling

Trade availability and allocation are held across all homes, with dependency between stages.

Why it matters here Shared trades mean scheduling is a portfolio problem, not a per-home one.

In practice A slip on one home displacing three others.

Records

Snags, defects and warranty

Snags carry the home, room, trade responsible, owner, age and defects liability deadline.

Why it matters here Post-handover obligations run on a clock and directly affect referral.

In practice Forty-six snags open past handover across nine homes.

Reports and analytics

Cost, variation and schedule reporting

Per-home margin, variation recovery, allowance overruns, trade utilisation and snag ageing come from the records.

Why it matters here The business is profitable home by home, so it has to be measured home by home.

In practice Margin per home against contract.

Verity AI

Ask the builds a question

Verity AI answers from your own home, buyer, trade and cost records, respects permissions, and can create assigned follow-ups.

Why it matters here The questions that matter are about unpriced work and undelivered selections.

In practice "Which change orders are unpriced?" returns twelve with the trades affected.

Communication

Buyer contact and site instructions

Buyer conversations, approvals and site instructions attach to the home and the change they concern.

Why it matters here A change agreed verbally becomes a written record from the same place.

In practice A buyer approval recorded against the priced variation.

Control

Contract, approvals and sign-off

One permission model and one audit trail covering variation approval, payment release and handover sign-off.

Why it matters here Committing work above allowance needs a defined authority.

In practice Variations above a threshold routed for approval before site issue.

Locations

Plots, sites and stores

Homes sit within sites and phases, with shared facilities and stores tracked.

Why it matters here Several homes on one site share access, storage and services.

In practice Site stores allocated across homes in progress.

Work in motion

Sell, specify, build, change, hand over.

These already happen. Recorded, per-home margin and buyer changes stay under control.

Selection and allowance

  1. 01 Buyer selection recorded against the home and room
  2. 02 Priced against the contract allowance
  3. 03 Difference raised for buyer approval
  4. 04 Approval recorded
  5. 05 Issued to affected trades and suppliers

A selection that is not issued to the trades is a selection that will be built wrongly.

Change order

  1. 01 Change requested by the buyer or arising on site
  2. 02 Affected trades and stages identified
  3. 03 Priced with schedule impact
  4. 04 Approved by buyer within authority
  5. 05 Released to site and cost updated

Pricing before release is what stops unpriced work in progress.

Trade scheduling

  1. 01 Stage dependencies mapped per home
  2. 02 Trade availability allocated across homes
  3. 03 Slips recorded with downstream effect
  4. 04 Reallocation decided
  5. 05 Programme updated per home

The downstream effect on other homes is the part that is usually missed.

Handover

  1. 01 Pre-handover inspection with snags recorded
  2. 02 Snags assigned to trades with deadlines
  3. 03 Buyer walkthrough and acceptance
  4. 04 Handover documented with warranties
  5. 05 Defects liability period opened

Handover starts an obligation rather than ending one.

Defects liability

  1. 01 Defect reported by the owner
  2. 02 Assigned to the responsible trade
  3. 03 Rectification scheduled and completed
  4. 04 Owner confirmation recorded
  5. 05 Cost attributed to the home

Rectification cost attributed to the home is what makes the true margin visible.

Verity AI

Ask about changes and cost per home.

Verity AI reads the same home, buyer, trade and cost records the business creates as it builds. It answers from your own builds, respects permissions, and can turn an answer into a pricing task or a trade instruction.

  • Grounded Answers come from your own records and workflows, not from generic model knowledge.
  • Permission-aware It only sees what the person asking is allowed to see.
  • Actionable An answer can become a task, an assignment or a follow-up.
  • Traceable Every action it takes stays part of the operational record.

Verity / Ask

Grounded in your build records

  • Which change orders are unpriced with work in progress?
  • Which selections have not reached the trades?
  • Which homes are over contract cost and by how much?
  • Which selections exceeded their allowance without approval?
  • What is the downstream effect of the delay on this home?
  • Which snags are open past handover and how old are they?
  • What is rectification cost by trade this year?
  • Which homes are in defects liability and until when?
  • Summarise margin per home in progress.

Verity AI only returns what the person asking has permission to see.

Without chasing

Changes, allowances and snags.

Each runs from the business’s own records at the point the condition is met.

When

A change order remains unpriced

  • Flagged with the home and affected trades
  • Pricing assigned
  • Release to site held until priced and approved

When

A selection is approved

  • Affected trades and suppliers identified
  • Issue recorded to each
  • Acknowledgement tracked

When

A selection exceeds its allowance

  • Difference calculated
  • Buyer approval raised
  • Contract position updated on approval

When

A stage slips on one home

  • Downstream trade allocation recalculated
  • Affected homes flagged
  • Reallocation decision recorded

When

A snag passes its rectification deadline

  • Escalated with trade and home
  • Owner notified of the position
  • Closure recorded with cost attributed

What you can understand

What the business can see.

Per-home margin, change recovery and schedule from build records.

Cost

  • Margin per home against contract
  • Material and labour cost by home
  • Allowance overruns absorbed or recovered
  • Rectification cost after handover

Changes

  • Change orders by state and age
  • Unpriced work in progress
  • Variation recovery rate
  • Schedule impact of changes

Schedule

  • Stage progress per home
  • Trade utilisation across homes
  • Slip and downstream displacement
  • Programme against handover dates

Quality

  • Snags by trade and home
  • Snags open past handover
  • Defects liability positions
  • Repeat defect types

Verity records the build business. Design and drafting tools continue as they are.

One system, different ways of seeing it

One business, four views.

Everyone works from the same records.

  • Owner

    Which homes are making money?

    Margin per home, variation recovery, allowance overruns, rectification cost.

  • Site supervisor

    What is happening on my homes this week?

    Stage progress, trades allocated, changes released, snags outstanding.

  • Buyer liaison

    What is the buyer waiting on?

    Selections outstanding, changes awaiting approval, allowance positions, handover dates.

  • Commercial

    What is unpriced or unrecovered?

    Unpriced change orders, allowance differences, stage payments, contract positions.

Where it is used

What home builders use Verity for

  • Pricing changes before work starts

    Change orders carrying a price, a schedule impact and an approval before they reach the site, so unpriced work in progress stops being routine.

  • Getting selections to the trades

    Buyer selections issued to the specific trades whose work depends on them, with acknowledgement recorded.

  • Cost per home

    Materials, labour and variations attributed to individual homes, so margin is knowable home by home rather than pooled across a site.

  • Allowance control

    Selections priced against their contract allowance with the difference raised for approval instead of absorbed.

  • Scheduling shared trades

    Trade allocation held across all homes, so a slip on one build shows its effect on the others immediately.

  • Snagging and defects liability

    Snags with owner, deadline and liability period per home, and rectification cost attributed back to the build.

  • Asking about the builds

    Plain-language questions across changes, cost, schedule and snags, with pricing and instructions raised in the same step.

Getting there

Bring the business with you.

Design and drafting tools continue and are mapped during implementation. Homes in progress, contracts and allowances, buyer selections and change history, trade records, material costs and open snags are brought across.

  • Excel
  • Google Sheets
  • Legacy ERP
  • CRM
  • One operating environment

Implementation runs about four weeks: discovery and mapping, configuration, migration, then an ongoing operations partnership.

Questions

Questions home builders ask

What can AI software do for a home builder?

Verity AI answers questions from your own home, buyer, trade and cost records: which change orders are unpriced with work in progress, which selections have not reached the trades, which homes are over contract cost, which snags are open past handover. Each answer can become a pricing task or a trade instruction.

Why is unpriced change work such a problem?

Because the leverage disappears once the work is done. A change priced and approved before release is a commercial transaction; the same change discovered afterwards is a negotiation the builder usually loses.

How does it stop selections being missed?

A selection is recorded against the home and room, and the trades and suppliers whose work depends on it are issued with it and their acknowledgement is tracked. The gap between the buyer deciding and the trade knowing is closed on the record.

Why cost per home rather than per site?

Because homes differ by their variations. Pooling cost across a site hides which individual homes lost money and why, which is exactly the information that should set the next contract price.

Can it handle trades shared across builds?

Trade allocation is held across every home, with stage dependencies, so a slip on one build shows its displacement effect on the others rather than surfacing separately weeks later.

What about defects after handover?

Handover opens a defects liability period per home. Reported defects carry the responsible trade, an owner and a deadline, and rectification cost is attributed back to the home.

Does it replace our drawing software?

No. Design and drafting tools continue as they are. Verity holds the build business around them — homes, buyers, selections, changes, trades, cost and snags.

How long does implementation take?

About four weeks: discovery and mapping of build stages, allowance structures, trade arrangements and handover process, configuration, migration of homes in progress, then an ongoing operations partnership.

Start with the unpriced changes.

They are work already happening at a cost nobody agreed. Tell us how buyer changes reach the site today.